I ordered the wrong colour and Mollie Hammond responded to my email and found the colour I wanted despite the fact that it was out of stock online. Thank you very much for the wonderful customer service. I love the kettle too.

Varia VS6 Coffee Grinder

Seems like a great coffee machine, but unfortunately I am yet to find out, made 3 cups of coffee & it then had an issue which I was unable to troubleshoot myself. Contacted Prestige & they tried to rectify with me over the phone to no avail.
They immediately put me in contact with Delonghi. Am waiting to hear back from them. So hoping my machine will be making great coffee in no time.
Love the option of being able to use my ground coffee, as I has quite a bit left from previous machine. Now I can use it before my beans & no waste.

Product does as described

Mollie was great! Very knowledgeable. Very happy with my new coffee grinder. Highly recommended.

They were lovely to deal with, easy to communicate with, and made the whole coffee machine purchase smooth and stress-free. Would definitely recommend!

Fabulous customer service

Awesome build, awesome product

Excellent experience with Frank purchasing our new machine. He was patient, non pushy, put together competitive pricing and really helpful throughout the whole process despite my indecisiveness. Really happy with our new setup, thanks Frank!

Staff very helpful prior to purchase. Easy to order online, and nice to get the Easter gift. It took a week to get from Adelaide to Canberra, but that was over the Easter weekend, so understandable. To say that it was boxed up well for transport would be a gross understatement. It had its own little pallet and lots of cardboard, padding and tape. No chance that it would be damaged in transit.

Thank you Molly for your advice and guidance in selecting our new machine.
We couldn't be happier with the purchase

Very pleased with the responsive and prompt service. Order well packaged, though delivery guy assumed I am stronger than I actually am when getting it on to my push trolley. Both machines are of excellent design and build quality. I’m still dialing in on my ‘best’ coffee, but it’s only been a week...

I recently had an outstanding experience with Prestige Coffee that truly went above and beyond my expectations. Mollie, their Business Development Manager delivered exceptional customer service and made a special moment even more memorable.
Despite placing my order just two days in advance, she went out of her way to arrange a pickup on my husband’s birthday—something I didn’t expect but deeply appreciated. Her dedication, prompt communication, and willingness to accommodate my request showed not only professionalism but genuine care for customers.
This kind of service is rare, and it made all the difference. Prestige Coffee has definitely earned my trust and future business. Highly recommended for anyone who values excellent products paired with exceptional customer care!

PS. My husband, to whom the coffee machine was for, love his birthday gift!

Wanting an Expresso machine after lots of research, we narrowed it down to PC ...
Frank was extra generous with his time showing all aspects of 2 machines by actually using them
Well done!

Excellent customer service from my first phone call
Mollie took the time to answer all my questions and helped me assess my options. Once in store she explained ever thing again and set me up with a nice grinder that suits my needs