Great communication and great service. Really happy with the result thank you!
Can not fault Prestige and especially Mollie's customer service. Product knowledge is exceptional. Highly recommended
Product arrived quickly and confirmed that the machine was working; just needed a new milk canister (jug)
I have recently purchased 2 machines and a few bags of coffee beans, believe me when I say, I would not purchase anywhere else. The service is above and beyond with always being able to help with any issue big or small. From servicing to packing posting they have always completed this in a timely manner above my expectations. From my coffee loving heart I thank you, Suzy
This coffee machine does everything it promises. Works very well and super easy to use. I haven used the app as of yet but I haven’t felt the need to so far. What a great product! I wish purchased it sooner.
I came across prestige coffee when googling navy kettle and toaster bundles as I was after both for my kitchen , and came across them. I'm a procrastinator so left it too late on the navy colour but purchased the light blue smeg toaster and matching kettle. A great price, seamless transaction, they dispatched quickly and so far super happy with both of them. Thank you so much
Delivery was very quick and a good idea and very helpful for the ID clips for assorted milks
Thankyou!
Very happy with your awesome service, our coffee machine arrived within days of ordering, & was very securely packed. Our machine is of excellent high quality & competitive priced. The package deal is second to none.Overall we are extremely happy dealing with Prestige Coffee
I bought a refurbished DeLonghi. It came very quickly across Australia, as per the listing, with all the bits.
The machine looks pristine and working well!
Ordered a milk carafe for my Delonghi coffee machine as the milk wasn’t frothing.
It came within a few days and works perfectly.
Very happy with the service
I bought a delonghi Primadonna machine. Very happy with the machine, great coffee. The machine was delivered quickly and in good order despite it was a factory second.
Delonghi’s app though is hopefully only a first shot at a great idea
My order was delivered so quick and the machine is perfect! Amazing savings buying a factory second but you can’t even tell!
The machine arrived very quickly, and knowing it was factory seconds purchase, wasn't surprised by the state of the box or the presence of water or coffee (in small amounts in appropriate locations in the machine). It was easily to clean and set up, and has been making me great coffees since. For the sake of a few hundred dollars, the factory seconds component is well worth it.
I wanted to support a local South Australian business. Very happy I did. Everything I bought worked excellently. Fresh, clean and soft. So good I ordered the 6kg drum of laundry powder. Living rurally we have extra dirty clothes. Carting big boxes of cleaning products is a chore. Recommended people try these products and see for yourself. Especially good for us on rainwater, I can exact the dose I need for each load. Not possible with pods and liquids vary in strength so much. Powder enables me to do that. Rinses away well and no foam creeping up the waste drain. Excellent!
I ordered the wrong colour and Mollie Hammond responded to my email and found the colour I wanted despite the fact that it was out of stock online. Thank you very much for the wonderful customer service. I love the kettle too.
I was honestly advised my coffee machine would cost a new machine price to fix. I bought a new machine and was given time and plenty of instruction. The sales person, recognised we needed a single button automated machine and gave us clear advice with no-pressure to buy and repeated answers for clarification. We bought the machine!
Seems like a great coffee machine, but unfortunately I am yet to find out, made 3 cups of coffee & it then had an issue which I was unable to troubleshoot myself. Contacted Prestige & they tried to rectify with me over the phone to no avail.
They immediately put me in contact with Delonghi. Am waiting to hear back from them. So hoping my machine will be making great coffee in no time.
Love the option of being able to use my ground coffee, as I has quite a bit left from previous machine. Now I can use it before my beans & no waste.
Mollie was great! Very knowledgeable. Very happy with my new coffee grinder. Highly recommended.
