Factory Seconds or Carton Damaged: What's the Difference?
Both are genuine, brand-new De'Longhi machines sold below RRP, so the only question is which saving suits you. A factory second may carry a minor cosmetic imperfection, nothing that affects performance, and is bench-tested by our in-house technicians before dispatch. A carton damaged machine is completely untouched: only the outer box was damaged in transit, and it comes with the full 24-month manufacturer's warranty. Either way, you get the same machine for less, with savings of up to $1,149 across our current range.
Innovation Meets Italian Craftsmanship
De'Longhi has mastered the balance between advanced brewing technology and effortless everyday use. The fully automatic Magnifica and Eletta ranges grind, tamp and brew at the touch of a button, while the premium Rivelia and PrimaDonna models add interchangeable bean hoppers, multiple user profiles and touchscreen control. Most feature De'Longhi's LatteCrema System, which textures milk to a silky, café-quality finish for flat whites, lattes and cappuccinos at home.
The Prestige Coffee Advantage
As an authorised De'Longhi service centre, we don't just sell these machines, we repair and maintain them. Every factory second and carton damaged machine is backed by a 24-month warranty and supported by our Adelaide-based technicians, so you're covered long after purchase. It's peace of mind that online-only retailers and big-box stores simply can't match. Learn about our De'Longhi repairs and servicing.